Sharepoint online cant open previous versions partial download

Devan85 - Make sure to show hidden folders in Explorer view. We've also seen this issue with Project, Word and Excel files. Clearing Office cache has been the only solution. Jef Meyer - I was able to show the hidden files and delete the cache, however, this problem still exists. I had a folder named Devan85 Have you looked at clearing the Office Document Cache? Delete your Office Document Cache. When I locate a file on Sharepoint, and select "open in app", it opens an old version and then shows me "updates available".

Sometimes it will tell me there is a newer version available, and asks if I want to work with it. Of course I want to work with the latest version - that should be the default! This is like walking into a diner and ordering a slice of pie. The waitress puts a old moldy slice down in front of you, and then asks you if you'd rather have a fresh slice. I realize this is probably due to some caching problem.

That's not the point. The point is that this is unexpected and undesirable behavior from the point of view of the end users, and it should be fixed. I agree entirely with biteme This is not satisfactory behaviour, and there should at least be a way to configure your way around it - e. I have created an Excel macro for one of my customers which updates a series of other Excel files in Sharepoint directly from Sharepoint NOT from a synch'd OneDrive folder - but, apparently randomly, the Excel App sometimes chooses to open an old version of the modified file, and fails to update the actual file in Sharepoint.

It makes the macro automation un-useable since it is not possible within the macro to detect that the file is some old version. The result is that the automation becomes unreliable - which completely defeats its purpose. This behaviour is clearly a deliberately designed FEATURE, since Excel isn't throwing an unhandled error - it knows there is a newer file "on the server" Sharepoint Online , and shows a message asking the user to refresh. Well why not just have a setting to ignore the cache and grab the "server" version every time?

After all, I opened it directly "from the server", so, yes, that is the file that I want! This "feature" is driving me nuts, and looking at this thread, it looks like it has been there for years, with nothing being done by Microsoft. You would also have to educate the users on when to click "Check Out" at the top of the screen, but it might work for you. Yes, I have considered that. Unfortunately these files exist in a larger document library and because requiring a checkout is for the whole document library, it would affect everyone's files, which is not what we want.

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Microsoft Enterprise. Active Oldest Votes. Edit Although when you hover over the Modified On value there is a dropdown list, the Save option isn't there. Improve this answer. Alex Boev Alex Boev 3, 12 12 silver badges 13 13 bronze badges. Hi, I just found this answer and I do not think I understand it. Where can you just download the old version?

I can't seem to find that option in SP AFAIK it's the same in the version. But does version control enabled in your list? It's disabled by default and you need to enable it on the list settings page before you will be able to view the versions history. My bad, I couldn't see the image at the moment I read the response so it didn't make sense to me.

Now that I see it with the image attached I understand it. Thank you! But when I open the drop-down, I get "version history", and select. Next level down, I get a time-stamped list of the history of docs so far, so good. However, if I select the drop-down for one of the versions, it offers to "restore" where all I want to do is "read" -- I don't get a download option and I don't want to restore the old version in front of the current version.

Is there something wrong with site settings or is it user error? You don't need to open the dropdown - just click on the link I've highlighted in red. Show 3 more comments. Komal Komal 61 1 1 silver badge 1 1 bronze badge. Sign up or log in Sign up using Google.